Customers accessing the website must be at least 18 years old and not have lost civil act capacity; customers from 6 years old to under 18 years old or have limited civil act capacity can access under the supervision of legal representative.

We grant a license to use so that you can shop on the website within the established Regulations and Conditions of Use.

Use of any part of this website for commercial purposes or on behalf of any third party is strictly prohibited without our prior written permission. If you violate any of the provisions herein, we will cancel your license without prior notice.

You do not need to register for an account when purchasing products on the website but will be required to provide personal information for the order to be accepted and processed properly.

We may require you to provide your address, phone number and email before accepting an order. We are committed to providing the most accurate price information to consumers. If an error occurs, depending on each case, we will contact you directly to provide instructions or notify you to cancel the order.

We also reserve the right to refuse or cancel any order for any reason at any time whether the order has been confirmed or payment has been made. In the event that we cancel an order after it has been paid through no fault of yours, we will refund you the amount you have paid.

All intellectual property rights (registered or unregistered), including but not limited to rights in information content and all designs, text, graphics, software, images, videos , music, sound, software compilation, source code and underlying software used on this website are all property of VI ENTERTAINMENT JSC. The entire content and form of the website is protected by Vietnamese intellectual property law and international intellectual property law.

Our website takes information security seriously and uses best practices to protect your information and payments. Your information during the payment process will be encrypted to ensure safety. Once you complete the order process, you will exit safe mode. You may not use any program, tool or other form to interfere with the system or change the data structure. The website also prohibits the dissemination, dissemination or promotion of any activities aimed at interfering, sabotaging or infiltrating system data. Violating individuals or organizations will be deprived of all rights and will be prosecuted before the law if necessary.

All transaction information will be kept confidential and not disclosed to third parties, except when required by competent authorities according to the provisions of law.

VI ENTERTAINMENT JSC operates in conjunction with OnePay for any payments made through the website. OnePay is an online payment service provider using international cards such as Visa, MasterCard, AmEx, JCB and domestic credit cards of Vietcombank, Techcombank and other banks. All payments made through OnePay will be transferred directly to the bank account of VI ENTERTAINMENT JSC.

After completing payment, you will receive confirmation from OnePay [via email or phone number provided by you when placing your order]. Within a maximum of two business days from when you make payment to TZ's account, you will receive an order confirmation from TZ via the email provided when placing your order.

All customers who participate in transactions at timezonegames.com via credit card have their information kept secure with encryption (see details in the "Security Regulations" clause stated above).

Thereby, when making online payments, please note the following details: Only use websites with secure payment certificates.

Absolutely do not let others borrow your credit card or account to make payments at timezonegames.com; In case of an unexpected transaction, please notify timezonegames.com so that we can provide timely support.

Check your bank account regularly to ensure all card transactions are under control.

In some cases where unusual transactions arise or the order value is too large, timezonegames.com may require you to take a photo/scan of the credit card and cardholder's ID card to verify accuracy. and transaction integrity. When you receive this request, please cover the 3 CVV numbers on the back of the card to ensure that the card information does not leak to a third person.

Customers when shopping at timezonegames.com must perform the ordering and receiving operations in the following order:

Step 1: Customer places order; Provide complete and authentic information

Step 2: Customers carefully read and agree to our terms and conditions and privacy policy

Step 3: Customers make payment via OnePay;

Step 4: Customers will receive an order confirmation from TZ within a maximum of two business days from the date of payment.

Step 5: TZ staff will contact the customer to verify the address, delivery time and proceed with direct delivery within [30] working days from the date of sending order confirmation for orders. client.

Step 6: Customer receives goods.

In these cases, customers can look up transaction information via email sent to the customer's mailbox registered with timezonegame.com. We are responsible for the information content provided on timezonegame.com, implementing the provisions of law on entering into contracts, ordering and payment.

If you are dissatisfied with the website or any terms, conditions, rules, policies, guidelines, or operations of timezone.com.vn, you may terminate all activities and transactions that have been completed. done on the website.

Please note that goods purchased at timezonegames.com are non-returnable and payments made at timezonegames.com via OnePay are non-cancelable or refundable in any way except specified in Article 2 of these Regulations and Conditions of Use.

All content of the website includes these Terms and Conditions of Use, and all disputes and claims (including non-contractual disputes and claims) arising out of or in connection with the Terms and These Terms of Use or the use of the website or transactions at timezongames.com will be governed by and construed in accordance with the laws of Vietnam. Any disputes arising from or related to these Terms and Conditions of Use or the use of the website or transactions at timezongames.com will first be resolved by negotiation and conciliation. In case the dispute cannot be resolved by agreement, you or TZ can bring the dispute to a competent court in Vietnam.