The update of card balance unit

The update of card balance unit

The Update of Card Balance Unit

We're thrilled to announce that on March 24th, 2025, we're introducing exciting new units for your card balance!

Say goodbye to old credits and tickets, and hello to Tizo (game credit) and Tizui (tickets)!
Detail conversion rate as below:
-  1,000 VND Game Credits = 1 Tizo.
-  1 ticket/ e-ticket = 1 Tizui.

Example:
- 1,100,000 VND Game credits = 1,100 Tizo.
- 1,000 tickets/ e-tickets = 1,000 Tizui.
** This update does not affect any guests' benefits, including the fun you have at Timezone.
TIZO & TIZUI

TIZO AND TIZUI FAQs

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Overall

What is Tizo and Tizui?

- Tizo is the unit of balance used to play game in Timezone card, replacing "VND game credits".
- Tizui is the unit of ticket in Timezone card, replacing "Ticket and E-ticket".
The balance of Tizo and Tizui will be displayed on Timezone Fun App and on Timezone card readers.

What is conversion rate?

- 1,000 VND game credits = 1 Tizo.
- 1 Ticket/ E-ticket = 1 Tizui.
** For example:
- 1,100,000 VND game credits = 1,100 Tizo.
- 1,000 Tickets/ E-Tickets = 1,000 Tizui.
The update of Tizo and Tizui units does not affect Timezone account balance and guests' benefits.

When is this applied?

The update of Timezone card balance will be applied from 24.03.2025.
The update process will be completed by 31.03.2025.

What guests need to do when this applied?

Guest need to review the conversion value of Tizo and Tizui, then check the card balance that have been updated on Fun App.

Will current paper tickets usable after the launch?

Existing paper ticket can still be used after the update, until the end of 30 Sep 2025. After this timeline, Timezone will not support the converting of old paper ticket into Tizui.

Which Fun App version will update this?

Timezone Fun App version 2.3.7 (latest version on 20.02.2025) will be updated with this feature.

What guests need to do when their cards’ balance not updated?

In case the card balance is not updated, please log out of your account and log in again or contact customer service for support: https://www.timezonegames.com/en-vn/contact-us/

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