Q: I have 2 Powercards registered under the same Timezone account. Can I combine receipts from the 2 Powercards when I redeem?
A: Yes, you can combine receipts as long as they are original receipts with the stamp.
Q: I have reloaded Double Deals "Buy $200, Get $400" in venue. How many bonus points do I get?
A: You will receive 5 bonus points for this transaction.
Q: I have asked for a duplicate receipt in venue. Will I be able to get the bonus point?
A: No. Timezone will only honour the bonus point with an original receipt with the stamp.
Q: I lost my receipt, but there's transaction record that I topped up in venue. Will I be able to get the bonus point?
A: No. Timezone will only honour the bonus point when you show the original receipt with stamp.
Q: I have an original receipt without the stamp. Will I be able to return to get the stamp for the bonus point?
A: No. Please check the receipts before leaving the cashier and alert our Fun Squad when a stamp is not given.
Q: I have reloaded the Daily Fun Boost on the app. Will I earn 1 bonus point?
A: No. Only transactions done in Timezone venues are accepted.
Q: I have 5 bonus points in 1 receipt and I want to redeem the Miffy Sling Bag (that requires 3 points). Can I accumulate the remaining 2 bonus points and redeem it another time?
A: No, our Fun Squad will collect back all original receipts upon redemption. Any unused points will be forfeited.
Q: I have 5 bonus points in 1 receipt and another 5 bonus points in another receipt. I want to redeem the Boris Sling Bag (that requires 3 points) & Miffy Convertible Pillow (that requires 7 points). Can I combine both receipts together?
A: Yes, you can redeem both collectibles.
Q: Is there a limit of how many of each collectible I can redeem?
A: No, do note that these collectibles are while stocks last!
Q: If I reloaded both the Daily Fun Boost (Buy $38, Get $50) & Double Deals (Buy $100, Get $200) in the same transaction, how many bonus points do I have in that receipt?
A: It will be a total of 4 bonus points (1 + 3).
